Polycom^® RealPresence Platform™ Upgrade Services

Polycom RealPresence Platform Upgrade Services provides the expertise to seamlessly upgrade to the latest software release for customers currently running a Polycom RealPresence Platform solution. The service is ideal for customers that want to upgrade existing Polycom RealPresence Platform software while staying focused on day-to-day responsibilities and minimizing disruption to their overall collaboration solution.

• Project Planning including discovery process that outlines key objectives, milestones, and identified resources
• Onsite execution and validation of latest software upgrade within a Polycom RealPresence Platform solution
• Onsite assistance immediately following the completed upgrade process to help ensure a smooth transition to newly upgraded environment

• Maximize IT investment by making sure your collaboration solution is running at optimal levels throughout the solution’s lifecycle
• Minimize downtime and disruption inherent to any upgrade activities
• Opportunity for existing customers to take advantage of new features and functionality
• Optimize infrastructure performance by leveraging the proven expertise of Polycom Professional Services and also the expertise of our certified partners

Deployment of a collaboration solution often involves multiple departments within an organization spread across a wide geographic area. Polycom Project Management Service allows you to tap into Polycom's team of experienced project managers to deliver seamless implementation through leadership, planning, and a single point of contact.

Obviously, it is important to deliver an outstanding user experience long after implementation of your Polycom Immersive Telepresence solution. Polycom Immersive Telepresence Maintenance Service maximizes uptime and helps you take advantage of our products' full range of features and functionality.